Solo
One bay, one chair, one truck.
$180/mo
Billed monthly
plan + Calendar
- Up to 150 answered calls a month
- One location, one line
- Name, number and reason in their words
- Urgent calls flagged to the top
- A text to every caller with your booking page
Stop losing jobs to voicemail.
An AI receptionist picks up what your desk cannot reach, takes the name, the number and the problem in the caller's own words, and has it on your phone before they have finished parking.
A customer who cannot get through calls the next shop.
They do not leave a voicemail and they do not try again later. The call that rang out at four in the afternoon was worth more than the one you answered at nine.
one call, start to message
What it hears, and what your desk gets.
Every line below is one your front desk would have written on a sticky note. The caller's own words are kept as they said them.
The callsample
desk
Good afternoon, front desk. How can I help?
caller
Hi, my check engine light came on this morning and it shakes when I'm sitting at a light.
desk
Sorry to hear that. Have we had your car in before?
caller
No, first time. Is Dave the one who does diagnostics?
desk
I'll note you asked for him. What times generally work for you?
caller
Evenings really, after six. It's a 2018 Civic if that helps.
The messageintake
who
Marisol Ferreiranew customer
tel
587 555 0148
why
"check engine light came on and it shakes when I'm sitting at a light"
ServiceDiagnostic
Asked forDave
Available"evenings, after six"
Detail2018 Honda Civic
On the base plan: not booked, and never claimed to be. The caller gets a text on the way out: a receipt that you have them, plus your existing online booking page if they would rather grab a time themselves. Your desk calls back holding everything above.
What it takes down, and what it leaves to you.
it captures
- Who called, and how to reach them
Name and callback number, length-checked so a mistyped number never reaches your desk.
- Why they called, word for word
Their own words rather than a summary. How a caller describes the problem in their own words is the part your staff needs.
- When suits them, and the detail that matters
Availability in their words, plus the make, the model or the insurer, so the callback is one call and not three.
it will not
- Book anything on the base plan
On its own it writes nothing into your schedule, so nothing can be moved or double booked. Booking on the call is the Calendar add on, and only with the availability you hand it.
- Hold a customer record
It takes a message from someone you have not seen yet. There is no file to open and no history to read.
- Quote a price or confirm coverage
It records what they told you. What the job costs, and what is covered, is a conversation with your staff.
Running the same afternoon.
Because it writes nothing into your schedule, there is no integration to arrange and no vendor approval to wait for.
tell us the business
Your people, services, hours and rules
Who works there, what you take on, who is booking new work and who is backed up, and anything a caller always asks. You check it and tell us what is wrong.
roll the line over
Your number stays your number
Set the line to forward when nobody picks up. Your desk rings first, every time. It only ever sees the calls that would have rung out.
messages start
A full message waiting when you look up
Every answered call becomes one record with the name, the number, the reason in their words and when suits them. The caller gets a text receipt with your real booking page, so the impatient ones book themselves while the rest wait for your call.
what it is costing you
Move the slider to your own week.
Most owners guess low. Count the calls that ring out while you are on a job, after five, and through lunch.
45
10150
$480
$80$1,500
Revenue walking out the door, every month
$6,480
plan $360
$0$67,500
The teal line is what the plan costs. On these numbers it pays for itself 22× over, and only has to save 1 of those calls a month to break even.
Assumes 3 in 10 missed callers would have booked. The other 7 were never going to.
pricing
Pick the size of your line.
No per-call meter and no contract, so you never have to think about whether it is worth forwarding the phone. Pay monthly, or take two months free on annual.
Busy
A full crew and a desk that never stops ringing.
$360/mo
Billed monthly
plan + Calendar
- Up to 500 answered calls a month
- One location, up to three lines
- Several callers at once, never a busy tone
- Your own greeting, services and FAQs
- Staff and service changes handled by us
Multi
Every location answered, one place to read it.
$720/mo
Billed monthly
plan + Calendar
- Everything in Busy
- Up to five locations and numbers
- 2,000 calls a month, pooled
- Per location hours, greetings and routing
- Call records and priority support
add on to any plan
Calendar
Give it your real availability and it books the job on the call instead of taking a message. Two way sync, so a slot filled at the desk disappears from the line the moment it goes.
- Books real slots while the caller is still on the phone
- Two way sync with Google, Outlook or your booking software
- Per staff, per service durations and buffers
- Confirmation and reminder texts, with a link to reschedule
+$90/mo
Billed monthly
On top of your plan, per location.
Canadian dollars, before tax. Cancel any time, no notice period. Your desk always rings first; it only answers what would have rung out.
Hear it answer your own line.
We set your business up on a test number, give you the number, and you can try to catch it out.